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ITIL Foundation Courses Bedford, Northampton, Coventry, Leicester, Stockport, Durham

ITIL v3 Foundation Certificate

In partnership with Framelogic we are pleased to be able to offer certified ITIL Foundation training courses onsite at your premises anywhere in the UK including Bedford, Northampton, Coventry, Leicester, Stockport and Durham.ITIL V3

The ITIL v3 Foundation course is designed to enable delegates to understand the core concepts of ITIL, ITIL terminology and the values of a process-driven approach for IT. Candidates undertaking the ITIL v3 Foundation certification training course will take the ITIL V3 examination on the third day.

The ITIL v3 Foundation content covers the fundamental principles of ITIL Service Management as a practice, understanding the ITIL Service Lifecycle, including the 5 primary lifecycle phases (Strategy, Design, Transition, Operation and Continual Service Improvement) incorporating the associated processes, functions, roles and models.

For publically scheduled ITIL Foundation courses see here.

To help you achieve best practice and service consistency throughout your organisation we also offer IT Service Management Consultancy (read more here: ITIL Consultancy).

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ITIL v3 Foundation training course cost

This ITIL v3 Foundation course can be taken at your workplace anywhere within the UK for between 3 and 15 delegates offering a cost-effective price structure for small group training (costing as little as £330.00 per delegate for a full class, or £372.00 per delegate for a class of 10). You will need a suitable environment at your premises including a room suitable for the exams to take place with chairs an appropriate distance apart. We would also ask that our hosts for these events are able to make provision for refreshments and lunches.

If there are only one or two delegates needing to attend please ask us about public venue training courses. Call 0844 493 3699 or email
training@foursquareinnovations.co.uk.


3 delegates £2,450 plus VAT
4 delegates £2,660 plus VAT
5 delegates £2,900 plus VAT
6 delegates £3,140 plus VAT
7 delegates £3,390 plus VAT
8 delegates £3,580 plus VAT
9 delegates £3,860 plus VAT
10 delegates £4,110 plus VAT
11 delegates £4,260 plus VAT
12 delegates £4,510 plus VAT
13 delegates £4,760 plus VAT
14 delegates £4,950 plus VAT
15 delegates £5,250 plus VAT

Prices include student courseware and examination. Trainer travel and accommodation is included in the cost anywhere on mainland UK (England, Scotland and Wales).

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ITIL v3 Foundation training course target audience

The ITIL v3 Foundation training course will be of benefit anyone who requires an understanding of ITIL V3 and how it may be used to maintain and improve quality IT management.


ITIL v3 Foundation training prerequisites

There are no prerequisites for the ITIL v3 Foundation certification course.


ITIL v3 Foundation course study and examination

The Foundation level course requires 3 days classroom-based instruction including examination preparation with the 3rd day comprising of the examination for those students wishing to the take the exam.

The ITIL V3 Foundation exam consists of a one hour multiple choice paper of 40 questions and is a supervised, closed book examination. The pass mark is 65% or 26/40. The module credit towards becoming an ITIL v3 Expert is two (2) points.

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Other ITIL Training Courses

ITIL V3 Foundation Certificate in Service Management training course

ITIL v3 Foundation Certificate - 3 days (2 points)


ITIL V3 LifeCycle Training Courses - Intermediate

ITIL V3 Lifecycle Certificate in Service Design - 3 days (3 points)

ITIL V3 Lifecycle Certificate in Service Strategy - 3 days (3 points)

ITIL V3 Lifecycle Certificate in Service Transition - 3 days (3 points)

ITIL V3 Lifecycle Certificate in Service Operation - 3 days (3 points)

ITIL V3 Lifecycle Certificate in Continual Service Improvement - 3 days (3 points)


ITIL V3 Capability Training Courses - Intermediate

ITIL V3 Capability Certificate in Planning, Protection and Optimisation (PPO) - 5 days (4 points)

ITIL V3 Capability Certificate in Service Offerings and Agreements (SOA) - 5 days (4 points)

ITIL V3 Capability Certificate in Release Control and Validation (RCA) - 5 days (4 points)

ITIL V3 Capability Certificate in Operational Support and Analysis (OSA) - 5 days (4 points)


ITIL Expert certification in IT Service Management

Once you have acquired 17 points from the ITIL Service Management Capabilities and/or ITIL Service Management Lifecycle, you can then proceed to the ITIL Managing Across the Lifecycle training course which allows to gain the extra 5 points you need for the ITIL Expert certification in IT Service Management.

ITIL v3 Managing Across the Lifecycle (MALC) - 5 days (5 points)

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ITIL Training Course Locations

ITIL Training England:

West Yorkshire: Leeds, Bradford, Halifax, Huddersfield, Wakefield, Bingley, Pontefract, Castleford, Dewsbury, Keighley

South Yorkshire: Sheffield, Doncaster, Barnsley, Rotherham

North Yorkshire: Skipton, York, Harrogate, Wetherby, Selby, Whitby, Scarborough, Middlesbrough

Lancashire: Manchester, Preston, Blackburn, Accrington, Burnley, Oldham, Bolton, Wigan, Liverpool, Lancaster, Stockport, Southport, St. Helens, Rochdale, Bramhall, Didsbury, Altrincham

Derbyshire: Derby, Chesterfield, Dronfield, Long Eaton

Nottinghamshire: Nottingham, Ilkeston, Mansfield, Sutton in Ashfield, Worksop, Newark on Trent, Beeston

Lincolnshire: Lincoln, Gainsborough, Boston, Sleaford, Market Rasen, Grantham, Grimsby, Scunthorpe, Cleethorpes, Skegness

Leicestershire: Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Lutterworth

Warwickshire: Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Redditch, Stratford-upon-Avon, Sutton Coldfield, Wolverhampton, Dudley, Stourbridge

Cheshire: Chester, Stockport, Birkenhead, Wallasey, Runcorn, Macclesfield, Crewe, Warrington, Nantwich, Winsford, Wilmslow

Staffordshire: Stafford, Stoke-on-Trent, Wolverhampton, Walsall, Cannock, Lichfield, Tamworth

Northamptonshire: Northampton, Peterborough, Corby, Kettering, Wellingborough, Daventry

Bedfordshire: Bedford, Luton, Dunstable, Leighton Buzzard, Biggleswade, Sandy

Cambridgeshire: Cambridge, Wisbech, Ely, March, Whittlesey, Chatteris, Linton

Essex: Chelmsford, Basildon, Romford, Southend, Colchester, Harlow, Brentwood, West Ham

Herefordshire: Hereford, Ross-on-Wye, Leominster, Ledbury, Bromyard, Kington

Norfolk: Norwich, Great Yarmouth, King's Lynn, Dereham, Cromer, Hunstanton

Suffolk: Ipswich, Bury St. Edmunds, Lowestoft, Felixstowe, Sudbury, Haverhill, Bungay

Northumberland and Tyneside: Newcastle, Sunderland, Redcar, Gateshead, Whitley Bay, Chester le Street, Consett, Ponteland

County Durham: Durham, Darlington, Shildon, Stockton, Hartlepool

ITIL Training Scotland:

Aberdeenshire: Aberdeen, Peterhead, Fraserburgh, Inverurie, Ellon, Turriff

Angus/Forfarshire: Forfar, Dundee, Arbroath, Brechin, Montrose, Carnoustie, Kirriemuir

Ayrshire: Ayr, Kilmarnock, Irvine, Saltcoats, Kilwinning, Troon, Cumnock

Berwickshire: Greenlaw, Eyemouth, Lauder, Coldstream

Dumfriesshire: Dumfries, Annan, Lockerbie, Moffat, Sanquhar, Langholm, Gretna

Dunbartonshire: Dumbarton, Clydebank, Cumbernauld, Helensburgh, Alexandria, Kirkintilloch

East Lothian/Haddingtonshire: Haddington, Berwick, Dunbar, Tranent, East Linton

Fife: Cupar, Dunfermline, Kirkcaldy, St. Andrews, Cowdenbeath, Burntisland

Inverness-shire: Inverness, Fort William, Newtonmore, Portree

Lanarkshire: Lanark, Glasgow, East Kilbride, Hamilton, Motherwell, Coatbridge, Carluke

Midlothian: Edinburgh, Musselburgh, Penicuik, Dalkeith, Bonnyrigg

Perthshire: Perth, Crieff, Pitlochry, Blairgowrie, Rattray, Coupar Angus, Kincardine

Renfrewshire: Renfrew, Paisley, Greenock, Port Glasgow, Barrhead, Kilmalcolm

Stirlingshire: Stirling, Falkirk, Grangemouth, Bridge of Allan, Denny, Alva

West Lothian: Linlithgow, Livingston, Broxburn, Whitburn, Armadale, Bathgate

Wigtownshire: Wigtown, Stranraer, Newton Stewart, Whithorn


What is ITIL?

ITIL (The Information Technology Infrastructure Library) is a collection of policies and practices which are used in the day-to-day management of information technology, IT infrastructure and the delivery of information technology services. ITIL has been designed to provide a set of best-practices and procedural safeguards which can be adapted for the delivery and service management of IT in any organisation or business. This includes the design and strategic deployment of IT service delivery, the implementation of safeguards to ensure the quality of IT service management, and the continual improvement management of service delivery.

The ITIL qualification (version 3) is administered by the ITIL Certification Management Board, and the exams managed by the APMG including Foundation, Intermediate and Expert qualifications.

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Training Course FAQs

1. What are the maximum class sizes at public training events?
Maximum class sizes depend on the size of the training rooms at the centre you attend. Usually the maximum number of places will be either 10 or 12.

2. How do I book a training course?
Please contact us by telephone or email to discuss your requirements. Once you have decided upon the right course, training centre and date we will email a booking form for you to complete. From there the process is very straightforward. Once your course booking is confirmed you will recieve an invoice by email and your joining instructions providing all the information you need for your training course will follow shortly after that. For courses that require pre-reading you will be sent this in good time before your start date.

3. What is the difference between a closed course and a public training course?
A public training course is open to anyone who has made a booking for that event, whereas a closed course is reserved exclusively for delegates from your company.

4. Can I book a closed training course?
If you have a small group or groups that require training, then we can offer available dates at training centres around the UK and at a very cost effective price. There is also an option to send a trainer out to your premises for many of the Microsoft courses we offer, so please ask about this too.

5. How do I pay for my course?
Payment is either by BACs or cheque and is payable 7 days from the invoice date or 14 days prior to the commencement of your training, whichever is sooner. If you think that you are going to have difficulty getting payment to us on time then you should let us know immediately.
If you need to put us on an approved suppliers list or raise a purchase order, please let us know.

6. What information do I need to provide when I make a query about a course?
We usually need the following information.

  • The software package, course title or training course code
  • The course level, e.g. beginners, intermediate or advanced or levels 1, 2 or 3
  • The number of delegates that will be attending
  • The software version you require, e.g. 2010 or 2013
  • Your full name, email address and telephone number
  • Your full company name and address
  • Please also make us aware of any accessibility requirements

7. What are the training hours?
Teaching is usually between 9.30am and 16.30pm and delegates are asked to arrive a good 15-30 minutes before the start time for registration purposes. Please consult your joining instructions for confirmation of training course hours.

8. Do you run courses on a weekend or evening?
There are no public training courses available on a weekend or evening. If this is something that you need then you should contact local colleges who may be able to help.

9. Do you offer residential courses?
At the moment we do not offer residential training courses. However, if you require accommodation, on your booking form there are promotional codes for hotels in many locations including the following: Beverley, Birmingham, Bracknell, Chester, Colchester, Huddersfield, Kingston Upon Thames, Leeds, Manchester, Matlock, Rutland, Sandbach, Seven Oaks, Stanstead, Sutton Coldfield, Warwick and Worcester. For public bookings there will also be a link to further hotel deals on your joining instructions.

10. How do I find my training centre?
The full address and contact telephone number of your training centre will be provided with your joining instructions, as well as a map and directions. Most training centres are in city centre locations and within easy reach of rail, road and public transport links.

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